One Application Per Household Only

El Parador Senior Apartments

2565 S. Bascom Ave, Campbell, CA, 95008

Application For Admission

This is a Tax Credit property for seniors 62+ (all occupants must be 62+ at the time of application) to apply.*

Yes, all residents are 62+
No, residents are under 62

Unfortunately you are not eligible to submit this application.

Unit size applying for:*

1 Bedroom

El Parador Senior Apartments will comply with the provisions of any federal, state or local law prohibiting discrimination in housing on the basis of race, color, creed, ancestry, national origin, sex, sexual orientation, familial status, source of income, age, disability, AIDS, or AIDS relation condition.

Please notify the business office if you need auxiliary aids such as large type face, information by audio tape, computer disk, Braille and/or in a language other than English. Best efforts will be made to accommodate such requests.

TDD Telephone device for the deaf only (415) 345-4470 or California Relay Service (711).

Primary Language:*

Specify other language:*

Please fill in all blanks. Incomplete applications will not be processed.

PLEASE NOTE: THIS FORM WILL NOT SAVE! We strongly advise the applicant (and all co-applicants, if applicable) to be present while completing this form. Please be ready to fill out all information as required while completing your housing application.

Part 1. APPLICANT INFORMATION

Applicant Name:*

First Middle Last

Date of Birth:*

Social Security Number:*

Current Address:*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Home Phone Number:*

Work Number:

Cell Phone Number:

Other Number:

Email Address:*

Fax Number:

Indicate two people who generally know how to contact you:

Name 1:

Address:

Phone:

Name 2:

Address:

Phone:

Part 2. HOUSEHOLD COMPOSITION AND CHARACTERISTICS

List all household members who will be living in the residence. Give the relationship of each family member to the head of household.

How many people will live in your home (including yourself)?*

Household Member 1 Full Name:*

Birthdate:*

Social Security Number:*

Household Member 2 Full Name:*

Birthdate:*

Social Security Number:*

Household Member 3 Full Name:*

Birthdate:*

Social Security Number:*

Household Member 4 Full Name:*

Birthdate:*

Social Security Number:*

Household Member 5 Full Name:*

Birthdate:*

Social Security Number:*

Household Member 6 Full Name:*

Birthdate:*

Social Security Number:*

Household Member 7 Full Name:*

Birthdate:*

Social Security Number:*

Household Member 8 Full Name:*

Birthdate:*

Social Security Number:*

Do you own a car?*

Yes
No

Would you require a parking space?*

Yes
No

Non-Smoking Property

Smoking is prohibited on the property, including but not limited to all units and common areas.

Part 3. CURRENT HOUSING STATUS

How many people live in your home home?

How many bedrooms do you have?

Have you or anyone you plan to have living with you had your residency/tenancy terminated for fraud, non-payment of rent or failure to comply with lease provisions?

Yes
No

If "Yes," please explain:

Do you plan to have anyone living with you in the future who is not listed above?

Yes
No

If "Yes," please explain:

If you have listed a child or children above, do you have full custody of your child(ren) listed above?

Yes
No
N/A

Explanation of custody arrangements:

Do you have any family members or friends who currently work at this property and/or with John Stewart Company, the Management Agent?

Yes
No

If "Yes," name of employee:

Do you have a Section 8 voucher or certificate?*

Yes
No

Expiration Date:

Part 4. RENTAL HISTORY

Please list at least two (2) years of rental history below.

CURRENT LANDLORD DETAILS

Current Landlord:

Phone Number:

Fax:

What is Your Current Rent?

Current Landlord's Address:

Date of Move-in:

Your Current Address / Apartment Number:

PREVIOUS LANDLORD DETAILS

Previous Landlord:

Phone Number:

Fax:

Previous Rent?

Previous Landlord's Address:

Date of Move-in:

Date of Move-out:

Your Previous Address / Apartment Number:

PREVIOUS LANDLORD DETAILS

Previous Landlord:

Phone Number:

Fax:

Previous Rent?

Previous Landlord's Address:

Date of Move-in:

Date of Move-out:

Your Previous Address / Apartment Number:

PREVIOUS LANDLORD DETAILS

Previous Landlord:

Phone Number:

Fax:

Previous Rent?

Previous Landlord's Address:

Date of Move-in:

Date of Move-out:

Your Previous Address / Apartment Number:

PREVIOUS LANDLORD DETAILS

Previous Landlord:

Phone Number:

Fax:

Previous Rent?

Previous Landlord's Address:

Date of Move-in:

Date of Move-out:

Your Previous Address / Apartment Number:

Please consider completing this optional section

Do you require special unit design features for mobility impairment?

Yes
No

Do you require special unit design features for visual impairment?

Yes
No

Do you require special unit design features for hearing impairment?

Yes
No

Part 6. APPLICANT CERTIFICATIONS

The Applicants Certify The Following:

I/we certify that if selected to move into this project, the unit I/we occupy will be my/our primary residence.
I/we certify that the statements made in this application are true and complete to the best of my/our knowledge and belief.
I/we understand that false statements or information are punishable under federal law and cause for immediate denial of housing.
I/we understand we must provide written notification of any changes to the information on this form, especially address and telephone number.
I/we understand that the above information is being collected to determine my/our eligibility for an apartment. I/we authorize the owner to verify all information provided on this application and to contact previous or current landlords, employers, or other sources for credit and verification information which may be released by appropriate federal, state, local agencies, or private persons to the owner/management.
I/we agree to allow management to perform a consumer credit check and criminal background check on all adult household members. (I/we may request copies of these documents.) This will be required prior to an application being processed.
Housing is subject to availability.

Please select the number of adult applicants.*

Head of Household Name (Please Print):*

Head of Household Signature (Please Sign):*

Adult Applicant #2 Name (Please Print):*

Adult Applicant #2 Signature (Please Sign):*

Adult Applicant #3 Name (Please Print):*

Adult Applicant #3 Signature (Please Sign):*

Adult Applicant #4 Name (Please Print):*

Adult Applicant #4 Signature (Please Sign):*

Adult Applicant #5 Name (Please Print):*

Adult Applicant #5 Signature (Please Sign):*

Adult Applicant #6 Name (Please Print):*

Adult Applicant #6 Signature (Please Sign):*

Adult Applicant #7 Name (Please Print):*

Adult Applicant #7 Signature (Please Sign):*

Adult Applicant #8 Name (Please Print):*

Adult Applicant #8 Signature (Please Sign):*

How did you hear about our apartment community?*

Please state:

Thank you.

Please carefully read and complete the rest of the form, then submit when ready.

Notification of Investigative Consumer Report Pursuant to California Civil Code 1786

John Stewart Company (the Company), as prospective landlord or property manager for the landlord, intends to seek and obtain information about you from a consumer reporting agency and/or an investigative consumer reporting agency for the purposes of qualifying you for a rental dwelling unit. As such, you can expect to be the subject of a "consumer report," "consumer credit report," and/or an "investigative consumer report" obtained for tenant screening purposes. Investigative consumer reports may include information about your character, general reputation, personal characteristics and/or mode of living. With respect to any investigative consumer report from an investigative consumer reporting agency ("ICRA"), the Company may investigate the information contained in your rental application and other background information about you, including but not limited to obtaining a criminal history, verifying references, employment history, social security number, educational history or status, licensure, and certifications, driving history, and other information about you, and interviewing people who are knowledgeable about you. The results of this consumer report may be used as a factor in determining your qualifications for the dwelling unit. The investigative consumer reporting agency preparing the report is: National Tenant Network (NTN); PO Box 6245; Concord, CA 94524; 1-800-800-5602; www.ntnonline.com.

The company agrees to provide you with a copy of a consumer report when required to do so under California law.

Under the California Civil Code 1786.10 you are entitled to find out from an ICRA what is in the ICRA's file on you with proper idenfication, as follows:

In person, by visual inspection of your file during normal business hours and on reasonable notice. You also may request a copy of the information in person. The ICRA may not charge you more than the actual copying costs for providing you with a copy of your file. You should inform the ICRA if you are unemployed, receiving public assistance, or have reason to believe fraud has occurred in regard to your personal information.
By requesting a copy be sent to a specified addressee by certified mail. ICRAs complying with requests for certified mailings shall not be liable for disclosures to third parties caused by mishandling of mail after such mailings leave the ICRAs.
A summary of all information contained in the ICRA's file on you that is required to be provided by the California Civil Code will be providing to you via telephone, if you have made a written request, with proper identification, for telephone disclosure, and the toll charge, if any, for the telephone call is prepaid by or charged directly to you.

"Proper Identification" includes documents such as valid government issued license or ID, social security number, military identification card, and credit cards. Only if you cannot identify yourself with such information may the ICRA require additional information concerning your employment and personal or family history in order to verify your identity.

The ICRA will provide trained personnel to explain any information furnished to you and will provide a written explanation of any coded information contained in files maintained on you. This written explanation will be provided whenever a file is provided to you for visual inspection.

You may be accompanied by one other person of your choosing, who must furnish reasonable identification. An ICRA may require you to furnish a written statement granting permission to the ICRA to discuss your file in such person's presence.

Notification of Consumer Credit Report / Investigative Consumer Report Consent and Authorization for Background Screening and Verification

I, the undersigned, hereby authorize, John Stewart Company (JSCo) as prospective landlord or property manager for the landlord, to seek and obtain any information pertinent to my income, credit history, tenancy history, employment history, and/or criminal history. I understand this process may include the making of a Consumer Credit Report (as identified under California Civil Code 1785.3(c)) and/or an Investigative Consumer Report (as identified under California Civil Code 1786.2(c)), the contents of which may include information about my character, general reputation, personal characteristics and/or mode of living. The investigative consumer reporting agency preparing the report is:

National Tenant Network (NTN); PO Box 6245; Concord, CA 94524; 1.800.800.5602; www.ntnonline.com

For purposes of obtaining and/or verifying information contained in my application and pertinent to my qualification as a tenant of a JSCo managed property, this report may contain information obtained from national credit bureaus (Experian, TransUnion, Equifax), court records, files and/or repositories, department of justice (DOJ), department of corrections (DOC), department of motor vehicles (DMV), current and/or previous employer(s), current and/or previous landlord(s), business and/or personal references, or any other source necessary to verify the information I have provided on my application.

Further, I expressly consent to the release of any and all information requested of any creditors, credit reporting agencies, landlords, employers, public and/or criminal agencies subsequently contacted by JSCo/ National Tenant Network (NTN) for purposes of obtaining and/or verifying said information, and hereby hold the landlord, property manager for the landlord, National Tenant Network (NTN), and any responding parties harmless of liability for the seeking and providing of any such information contained in or pertinent to my application.

I understand I have the right to receive a free copy of the investigative consumer report prepared in accordance with my submitted application and this authorization by checking the box below:

You will receive a copy of the consumer investigative report prepared in accordance with this authorization.

Please send my copy to the following recipient at the following address:

Recipient Name:*

Recipient Address:*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Further, by signing below, I acknowledge receipt of the NOTIFICATION of INVESTIGATIVE CONSUMER REPORT.

Legal Name of Adult Applicant 1:*

DOB of Adult Applicant 1:*

SS# of Adult Applicant 1:*

Signature of Adult Applicant 1:*

Legal Name of Adult Applicant 2:*

DOB of Adult Applicant 2:*

SS# of Adult Applicant 2:*

Signature of Adult Applicant 2:*

Legal Name of Adult Applicant 3:*

DOB of Adult Applicant 3:*

SS# of Adult Applicant 3:*

Signature of Adult Applicant 3:*

Legal Name of Adult Applicant 4:*

DOB of Adult Applicant 4:*

SS# of Adult Applicant 4:*

Signature of Adult Applicant 4:*

Legal Name of Adult Applicant 5:*

DOB of Adult Applicant 5:*

SS# of Adult Applicant 5:*

Signature of Adult Applicant 5:*

Legal Name of Adult Applicant 6:*

DOB of Adult Applicant 6:*

SS# of Adult Applicant 6:*

Signature of Adult Applicant 6:*

Legal Name of Adult Applicant 7:*

DOB of Adult Applicant 7:*

SS# of Adult Applicant 7:*

Signature of Adult Applicant 7:*

Legal Name of Adult Applicant 8:*

DOB of Adult Applicant 8:*

SS# of Adult Applicant 8:*

Signature of Adult Applicant 8:*

Street Address:*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Phone Number:*

Notice to Consumers:

Summary of Consumer Rights Under California Civil Code 1785.15

Provided by National Tenant Network

You have a right to obtain a copy of your credit file from a consumer credit reporting agency. You may be charged a reasonable fee not exceeding eight dollars ($8.00). There is no fee, however, if you have been turned down for credit, employment, insurance, or a rental dwelling because of information in your credit report within the preceding 60 days. The consumer credit reporting agency must provide someone to help you interpret the information in your credit file.
You have a right to dispute inaccurate information by contacting the consumer credit reporting agency directly. However, neither you nor any credit repair company or credit service organization has the right to have accurate, current, and verifiable information removed from your credit report. Under the Federal Fair Credit Reporting Act, the consumer credit reporting agency must remove accurate, negative information from your report only if it is over seven years old. Bankruptcy information can be reported for 10 years.

If you have notified a consumer credit reporting agency in writing that you dispute the accuracy of information in your file, the consumer credit reporting agency must then, within 30 business days, reinvestigate and modify or remove inaccurate information. The consumer credit reporting agency may not charge a fee for this service. Any pertinent information and copies of all documents you have concerning an error should be given to the consumer credit reporting agency. If reinvestigation does not resolve the dispute to your satisfaction, you may send a brief statement to the consumer credit reporting agency to keep in your file, explaining why you think the record is inaccurate. The consumer credit reporting agency must include your statement about disputed information in a report it issues about you.
You have a right to receive a record of all inquiries relating to a credit transaction initiated within 12 months preceding your request. This record shall include the recipients of any consumer credit report.
You may request in writing that the information contained in your file not be provided to a third party for marketing purposes.
You have a right to place a "security alert" in your credit report, which will warn anyone who receives information in your credit report that your identity may have been used without your consent. Recipients of your credit report are required to take reasonable steps, including contacting you at the telephone number you may provide with your security alert, to verify your identity prior to lending money, extending credit, or completing the purchase, lease, or rental of goods or services. The security alert may prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that taking advantage of this right may delay or interfere with the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or cellular phone or other new account, including an extension of credit at point of sale. If you place a security alert on your credit report, you have a right to obtain a free copy of your credit report at the time the 90-day security alert period expires. A security alert may be requested by calling the following toll- free telephone number: Experian (888) 397-3742; TransUnion (800) 916-8800; Equifax (800) 685-1111.
You have a right to place a "security freeze" on your credit report, which will prohibit a consumer credit reporting agency from releasing any information in your credit report without your express authorization. A security freeze must be requested in writing by mail. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or cellular phone or other new account, including an extension of credit at point of sale. When you place a security freeze on your credit report, you will be provided a personal identification number or password to use if you choose to remove the freeze on your credit report or authorize the release of your credit report for a specific party or period of time after the freeze is in place. To provide that authorization you must contact the consumer credit reporting agency and provide all of the following:
- The personal identification number or password.
- Proper identification to verify your identity.
- The proper information regarding the third party who is to receive the credit report or the period of time for which the report shall be available to users of the credit report.
A consumer credit reporting agency must authorize the release of your credit report no later than three (3) business days after receiving the above information. A security freeze does not apply when you have an existing account and a copy of your report is requested by your existing creditor or its agents or affiliates for certain types of account review, collection, fraud control, or similar activities. If you are actively seeking credit, you should understand that the procedures involved in lifting a security freeze may slow your application for credit. You should plan ahead and lift a freeze, either completely if you are shopping around, or specifically for a certain creditor, before applying for new credit. A consumer credit reporting agency may not charge a fee to a consumer for placing or removing a security freeze if the consumer is a victim of identity theft and submits a copy of a valid police report or valid Department of Motor Vehicle investigative report. A person 65 years of age or older with proper identification may be charged a fee of no more than $5 for placing, lifting, or removing a security freeze. All other consumers may be charged a fee of no more than $10 for each of these steps.
You have a right to bring civil action against anyone, including a consumer credit reporting agency, who improperly obtains access to a file, knowingly or willfully misuses file data, or fails to correct inaccurate file data. If you are a victim of identity theft and provide to a consumer credit reporting agency a copy of a valid police report or a valid investigative report made by a Department of Motor Vehicles investigator with peace officer status describing your circumstances, the following shall apply:
- You have a right to have any information you list on the report as allegedly fraudulent promptly blocked so that the information cannot be reported. The information will be unblocked only if:
  - the information you provide is a material misrepresentation of the facts;
  - you agree that the information is blocked in error; or
  - you knowingly obtained possession of goods, services, or moneys as result of the blocked transactions. If blocked information is unblocked, you will be promptly notified.
- You have a right to receive, free of charge and upon request, one copy of your credit report each month for up to 12 consecutive months.

You must place a “security freeze” with each consumer reporting agency to which you seek to prevent access. To request a security freeze from the major credit bureaus you may contact:

Experian
800.290.5195
PO Box 9554
Allen, TX 75013

TransUnion
888.909.8872
PO Box 6790
Fullerton, CA 92834

Equifax
800.685.1111
PO Box 105788
Atlanta, GA 30348

**If mailing your request for a credit freeze, requests must be sent by certified mail**

Notice to Consumers

Summary of Consumer Rights Under California Civil Code 1786.22

Provided by National Tenant Network

The Investigative Consumer Reporting Agencies Act (ICRA) is designed to promote accuracy, fairness and privacy of information in the files of every “consumer reporting agency” (CRA). You will find the complete text of the ICRA at https://leginfo.legislature.ca.gov. The ICRA gives you specific rights as outlined below. You may have additional rights under federal law. Contact your state or local consumer protection agency or your state Attorney General’s Office to learn those rights.

An investigative consumer reporting agency hereinafter referred to as “Agency” will supply files and information that you have a right to inspect during normal business hours and upon reasonable notice.

All files the Agency maintains on you will be made available for your visual inspection as follows:

In person, if you appear in person and furnish proper identification. A copy of the file will also be available to you for a fee not to exceed the actual cost of copying.
By certified mail, if you make a written request, with proper identification, for copies to be sent to a specified addressee. However, agencies complying with a request for such a mailing will not be liable for disclosures to third parties caused by mishandling of mail after it leaves the Agency.
A summary of all information contained in your file and required to be provided to you under California Civil Code will be provided by telephone, if you have made a written request, with proper identification for telephone disclosure, and the toll charge, if any, for the telephone call is prepaid by or charged directly to you.

“Proper identification” includes documents such as a valid driver’s license, social security number, military identification card, and credit cards. Only if you cannot identify yourself with such information may the Agency require additional information concerning your employment and personal or family history in order to verify your identity.

The Agency will provide trained personnel to explain any information furnished to you pursuant to California Civil Code 1786.10.
The Agency will provide a written explanation of any coded information contained in your file. This written explanation shall be distributed whenever a file is provided to you for visual inspection.
One other person of your choice may accompany you when you come to inspect your file. This person must furnish reasonable identification. The Agency may require you to furnish a written statement granting permission to the Agency to discuss your file in your companion’s presence.

You may have additional rights under Federal law. For more information, contact your state or local consumer protection agency or your state Attorney General’s office.

Notice to Consumers

Summary of Consumer Rights Under the Fair Credit Reporting Act

Provided by National Tenant Network

The Federal Fair Credit Reporting Act (FCRA) is designed to promote accuracy, fairness and privacy of information in the files of every consumer reporting agency (CRA). There are many types of consumer reporting agencies, including credit bureaus and specialty agencies (such as agencies that sell information about check writing histories, medical records, and rental history records). The FCRA gives you specific rights as outlined below. For more information, including information about additional rights, visit www.consumerfinance.gov/learnmore or write to the Consumer Financial Protection Bureau; 177 G Street, NW; Washington, DC 20552. You may have additional rights under state law. Contact your state or local consumer protection agency or your state Attorney General’s Office to learn those rights.

You must be told if information in your file has been used against you. Anyone who uses a credit report or another type of consumer report to deny your application for credit, insurance, tenancy or employment— or takes another adverse action against you—must tell you, and must give you the name, address and phone number of the agency that provided the information.
You have a right to know what is in your file. You may request and obtain all the information about you in the files of a consumer reporting agency (your “file disclosure”). You will be required to provide proper identification, which may include your Social Security number. In many cases, the disclosure will be free. You are entitled to a free file disclosure if:
- a person has taken adverse action against you because of information in your consumer report;
- you are a victim of identity theft and placed a fraud alert in your file;
- your file contains inaccurate information as a result of fraud;
- you are on public assistance;
- you are unemployed but expect to apply for employment within sixty (60) days.
You must request your disclosure within sixty (60) days of receiving notice of adverse action. In addition, all consumers are entitled to one (1) free disclosure every twelve (12) months upon request from each national credit bureau and from nationwide specialty consumer reporting agencies. For additional information see www.consumerfinance.gov/learnmore.
You have the right to ask for a credit score. Credit scores are numerical summaries of your credit- worthiness based on information from credit bureaus. You may request a credit score from consumer reporting agencies that create scores or distribute scores used in residential real property loans, but you will have to pay for it. In some mortgage transactions, you will receive credit score information for free from the mortgage lender.
You have a right to dispute incomplete or inaccurate information. If you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolous. See www.consumerfinance.gov/learnmore for an explanation of dispute procedures.
Consumer reporting agencies must correct or delete incomplete, inaccurate, or unverifiable information. Incomplete, inaccurate, or unverifiable information must be removed or corrected, usually within thirty (30) days. However, a consumer reporting agency may continue to report information it has verified as accurate.
You have a right to add a Consumer Statement to append your file. If the investigation does not resolve your dispute, you may add a statement to append your file. Your statement may relate to a specific case or explain circumstances related to the adverse information contained in your file (i.e. divorce, job loss, etc.). Be concise; Consumer Relations may assist you to edit your statement to 100 words in order to provide a clear summary of your statement. If a statement has been added, you may request that anyone who has recently received your report (within two (2) years for employment and six (6) months for housing) be notified of the change.
You have a right to request a description of the procedure(s) used in the reinvestigation process.Upon your written request, the consumer reporting agency must provide you with a description of the procedure(s) used to determine the accuracy and completeness of the information, including the business name and address of any furnisher of information contacted in connection with such information, and the telephone number of the furnisher, if reasonably available.
Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven (7) years old, or bankruptcies that are more than ten (10) years old.
Access to your file is limited. A consumer reporting agency may provide information about you only to people with a valid need—usually to consider an application with a creditor, insurer, employer, landlord, or other business. The FCRA specifies those with a valid need for access.
You must give your consent for reports to be provided to employers. A consumer reporting agency may not give out information about you to your employer, or a potential employer without your written consent given to the employer. Written consent, generally, is not required in the trucking industry. For more information go to www.consumerfinance.gov/learnmore.
You may limit “prescreened” offers of credit and insurance you get based on information in your credit report. Unsolicited “prescreened” offers for credit and insurance must include a toll-free phone number you can call if you choose to remove your name and address from the list these offers are based on. You may opt-out with the nationwide credit bureaus at (800) 567-8688.
You may seek damages from violators. If a consumer reporting agency, or, in some cases, a user of consumer reports or a furnisher of information to a consumer reporting agency violates the FCRA, you may be able to sue in state or federal court.
Identity theft victims and active duty military personnel have additional rights. For more information, visit www.consumerfinance.gov/learnmore.

States may enforce the FCRA and many states have their own consumer reporting laws. In some cases, you may have more rights under state law. For more information, contact your state or local consumer protection agency or your state Attorney General’s office.

Several Different Federal Agencies May Enforce the FCRA (Fair Credit Reporting Act)

For questions or concerns regarding your federal rights, contact:

TYPE OF BUSINESS	CONTACT
Consumer reporting agencies, creditors and others not listed below	Federal Trade Commission Consumer Response Center—FCRA Washington, DC 20580 877.382.4357
National banks, federal branches/agencies of foreign banks (word “National” or initials “N.A.” appear in or after the banks name)	Office of the Comptroller of the Currency Compliance Management Mail Stop 6-6 Washington, DC 20219 800.613.6743
Federal Reserve System member banks (except national banks, and federal branches/agencies of foreign banks)	Federal Reserve Board Division of Consumer & Community Affairs Washington, DC 20551 202.452.3693
Savings associations and federally chartered savings banks (word “Federal” or initials “F.S.B” appear in institution’s name)	Office of Thrift Suspension Consumer Complaints Washington, DC 20552 808.842.6229
Federal credit unions (words “Federal Credit Union” appear in institution’s name)	National Credit Union Administration 1775 Duke Street Alexandria, VA 22315 703.519.4600
State-chartered banks that are not members of the Federal Reserve System	Federal Deposit Insurance Corporation Consumer Response Center 2345 Grand Avenue; Suite #1000 Kansas, City, MO 64108-2638 877.275.3342
Air, surface or rail common carries regulated by former Civil Aeronautics Board or Interstate Commerce Commission	Department of Transportation Office of Financial Management Washington, DC 20590 202.366.1306
Activities subject to the Packers and Stockyards Act, 1921	Department of Agriculture Office of Deputy Administrator—GIPSA Washington, DC 20250 202.720.7051

Phone

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